Sooner or later, almost every business comes in contact with credit card data. In 2007 every business who process or transmits credit card data needs to be in compliance with PCI DSS (Payment Card Industry Data Security Standard). PCI DSS is a worldwide requirement to enhance payment account data security.
A reoccurring situation that our agency, as well as other collection agencies face is the request to add-on or collect the collection fees charged to the client for the collection of the account. While tempting, adding interest, service fees and collection costs to a delinquent account could result in unwanted legal attention.