Consumers Feel Less Judged By AI Debt Collectors
Debt collection agencies’ growing use of AI voice systems changes consumers’ emotional experiences by reducing feelings of stigma
Debt Collection Calls Spiked In 2025
Debt collection complaints surged in 2025 due to rising debt, more delinquencies, and increasingly aggressive or fraudulent callers.
Financial Institution Phishing Texts Surge
Bank‑impersonation phishing texts have skyrocketed globally, using fake fraud alerts to trick consumers into clicking links and stealing money.