Client Access Web has been crafted so our clients can have convenient and secure access to their accounts whenever they need it. Our live collection database is uploaded daily to the Client Access Web server, so the information our clients view is up-to-date and accurate. The best part, there are no additional fees or charges to use this service!
Client Access Web (CAW) allows our clients to view their consumer’s profile, check account balances, addresses, phone numbers, last payment dates and status. While viewing a consumer’s profile, clients can report a direct payment, let us know if an address or phone number has changed, or upload an itemized statement.
Viewing and printing reports has never been easier! The reports function of CAW makes it easy to pull a status or statistics report at any time. While viewing reports, information can be sorted by name, balance, amount assigned, date assigned or status so the client can get a better picture of where their accounts are at in the collection process.
Listing accounts online will have more features available as well. Once a client fills out the online listing form and submits the account, a list of the submitted accounts will be available for the client to view prior to listing. If any corrections or changes need to be made, the client can easily pull up the submitted listing and make their changes. Don’t want to fill out an online listing form? Submit your own file or spreadsheet instead. Our client file upload feature gives a great alternative for clients to send us their files in their own format.
The messaging center of CAW is a great way to stay in contact with the staff at Express Collections, or with other users for the same client.
Contact our office to get more information on how to use Client Access Web, or schedule an appointment and a member of our sales team will personally demonstrate the features and functionality of this site at the comfort of your office.
For more information on how to use Client Access Web... click here!