Are your collectors aggressive and confrontational? What is your philosophy?

Express Collections philosophy is to enhance recovery for its clients while maintaining customer goodwill.
Our Collection practices are ethical and professional, and follow all State and Federal laws. Our customer service approach is used to remind consumers of their outstanding balance and attempts to either secure payment in full, or establish a realistic payment arrangement. Our collectors maintain a customer service tone, even in the most difficult situations. Our philosophy is that tenacity and repetition is more effective than confrontation. 
Bottom line... Collection of past due accounts must be done ethically, effectively, and efficiently while maintaining our clients public image. Since we are an extension of your office, our representation is your reputation.

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Express Collections, Inc.
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Payment Processing
P.O. Box 9307
Rapid City, SD 57709
Phone: (605) 343-1311 

818 Saint Joseph St. #200
Rapid City, SD 57701
Phone: (605) 341-3328
Fax: (605) 342-7195

Wyoming Call Center
Sales & Collections 
Phone: (307) 622-8240
Fax: (866) 701-1541